OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
161 ratings and 110 comments received in the last 90 days.
29 May 2026
excellent service from Damian ( car sales at Silverlink Lloyds) smooth process from start to handover. we were treated with courtesy ,friendship and professionalism.
28 May 2026
Delighted with the whole experience. Buying was quick and easy, delivery was seamless and well organised. Mr Defty is knowledgeable, set everything up and explained it clearly. Fantastic after sales support. Mr Defty is a real credit to your company!
22 May 2026
From start to Finnish Syed was an absolute gentleman, an asset to your company. Both Managers introduced themselves which was a nice touch .
19 May 2026
The staff are very helpful and attentive.
19 May 2026
Brilliant - Sam was great, he knew what I was looking for and really went above and beyond to make it happen. He was personable and attentive. Thanks Sam
07 May 2026
From the moment I walked into the showroom to the day I picked up my keys a week later, Sam was professional, attentive, and incredibly informative. He made the entire process seamless and stress-free.
06 May 2026
Sam, Dave and Alan really looked after me and were more than helpful throughout the whole time I dealt with them.
04 May 2026
Very satisfied, all members of staff were kind and helpful during the process. Not just the purchasing of my new car but also during the early process of my old BMW and the service department.
26 April 2026
Stephen Defty was helpful and knowledgeable
06 June 2026
Everything was explained very well and completed early.
05 June 2026
Everything went as planned. A very courteous and welcoming service. A free wash & vac means the car came back gleaming, always a nice touch.
03 June 2026
Used this Centre almost exclusively since 1998 and have a very good rapport with the staff.
03 June 2026
Couldn't fault anything, perfect experience
02 June 2026
Shaz was excellent as was Fiona on reception
01 June 2026
In for mot, carried out while I waited, informed about nail in tyre & advised what to do
31 May 2026
Very professional service
31 May 2026
I got a free cup of lovely coffee, had a nice chat with staff and overall was a seamless experience
30 May 2026
Care completed on time, as requested.
30 May 2026
Efficient and courteus.
FIND Lloyd North Tyneside BMW
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
01 June 2026
Syed and David both listened and answered any questions which arose, taking time to make sure the transaction was transparent and handled with complete professionalism and care, A pleasure to deal with them both .