OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
190 ratings and 127 comments received in the last 90 days.
04 March 2026
I was extremely satisfied with my experience. The team made the process quick, efficient and stress free from start to finish.
01 March 2026
Great service
19 February 2026
Syed was great help, I didn't have long managed to find me a car in less than a hour. And then managed to have it delivered and collected in less than a week!
10 February 2026
Came in following concerns raised over the purchase of my mini when the centre was Stratstone. All those I met were super supportive of my concerns and helped source me a new car! Promptly! Never expected it to only take 1 week.
10 February 2026
From day one Damian was on the ball sorted out the deal and while the car was on order kept me informed every step of the way when the car arrived it was all sorted for collection within a few days all in all very good
10 February 2026
The moment we walked in we were greeted in a professional but friendly manner, and soon introduced to Sales Exec Saif Ahmed. Saif was attentive and personable but respectful, and soon understood our needs. His quiet confidence shone through!
04 February 2026
Professional and helpful at all times
03 February 2026
The centre went over and above to give me the ideal customer experience. They were willing to go the extra mile due to me living a considerable distance from Newcastle
02 February 2026
Outstanding salesman no pressure at every stage of purchase hand over was excellent very pleased with the car I purchased
04 March 2026
Quick and easy , everything carried out
03 March 2026
Second reply . Car pick up and returned on day expected. Car returned washed and hoovered fab ??
03 March 2026
Everything was dealt with quickly, professionally & to a very high standard.
02 March 2026
Professional outfit
01 March 2026
Service completed and car returned cleaned and vacuumed.
01 March 2026
very accomodating to my requests and extremely helpful. one of the best service department experiences I've had.
28 February 2026
Excellent service throughout the whole process.
28 February 2026
Very quick service Very easy to book in and get mot sorted. Staff very helpful
26 February 2026
Great customer service
26 February 2026
Very good and kept up to date with all the work being done to my car
FIND Lloyd North Tyneside BMW
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
Address
- Silverlink Park, Wallsend, Tyne and Wear, NE28 9ND
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 0191 2838718
Newcastle upon Tyneas well as surrounding areas including Wallsend, Blyth, North Shields and Whitley Bay
04 March 2026
Aidan Wilson Sales Executive over saw the sale of my car. He was very professional and very helpful and friendly. I was kept informed ever step of the way.